Best Western Plus The Quays Hotel Sheffield | City stay in Sheffield | Book Now

Reserve directly with us

Up to 10% cheaper

than with Booking.com

Key details

About the Hotel

Victoria Quays, Sheffield, United Kingdom, S4 7YA

Rooms with Quayside Views

Best Western Plus The Quays Hotel Sheffield offers 179 guest rooms, including Standard, Quay View, Deluxe, and Family options. Quay View rooms overlook Victoria Quays, with some featuring private balconies. All rooms include a flat-screen TV, high-speed Wi-Fi, a power shower, and laptop-friendly workspaces. Accessible rooms have step-free access, wider doorways, and adapted bathrooms.

Onsite Dining & Bar

The Quays Bar serves light meals on the quayside terrace, with views of Victoria Quays. The hotel's restaurant offers breakfast daily from 7:00 AM to 10:00 AM (extended to 11:00 AM on weekends). A limited service is currently available due to renovations, with local dining recommendations provided by staff.

Leisure & Fitness Facilities

The Quays Leisure Club includes a 66-foot indoor heated pool, sauna, steam room, and spa pool. The fully equipped gym features Matrix fitness equipment, free weights, and functional training areas. Post-workout relaxation is available in the sauna and steam room.

Central Sheffield Location

The hotel is on Victoria Quays, a 20-minute walk from Sheffield Midland Station. Meadowhall Shopping Centre is a short drive away, and the Peak District is accessible within 35 minutes. Doncaster Sheffield Airport is 45 km from the property.

Services & Accessibility

The hotel provides 24-hour front desk service, express check-in, and complimentary Wi-Fi. Nine meeting rooms accommodate events for up to 300 guests. Accessible features include step-free entrances, adapted bathrooms, and wheelchair-friendly public areas. Pet-friendly rooms are available for up to two pets per room.

View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Standard Double Room Non-Smoking

Max:

2 persons

15 m²

Bed options:

1 Double bed

Shower

Heating

room details

Check Prices

Standard Twin Room Non-Smoking

Max:

2 persons

15 m²

Bed options:

2 Single beds

Shower

Heating

room details

Check Prices

Junior King Suite Non-Smoking

Max:

2 persons

15 m²

Bed options:

1 King-size bed

Shower

Heating

room details

Check Prices

Show all roomsLess

Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre

Sheffield500 m

Airports

Doncaster Sheffield (DSA) 42.6 km

Leeds Bradford (LBA) 74.0 km

Train

Sheffield Train Station900 m

Bus

Bus stop200 m

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Wi-Fi

Wi-Fi in rooms

Parking

GBP 8 per day

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Indoor swimming pool
Sun terrace
Spa & wellness centre
Sauna
Steam room

Room features

Wi-Fi in rooms
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Victoria Quays, Sheffield, United Kingdom, S4 7YA

Map view

Victoria Quays, Sheffield, United Kingdom, S4 7YA

City landmarks

Garden

Sheffield Winter Garden

1.1 km

Park

Peace Gardens

1.1 km

Gallery

Sheffield Winter Gardens and Millennium Galleries

1.1 km

Museum

Kelham Island Industrial Museum

1.3 km

Gallery

Graves Gallery

1.0 km

Event hall

Sheffield Town Hall

1.1 km

Landmark

The Cholera Monument

1.5 km

Church

Cathedral Church of St Marie

860 m

Event hall

FlyDSA Arena

3.2 km

Museum

National Emergency Services Museum

880 m

Square

Paradise Square

730 m

Landmark

Police Box Adjacent To Town Hall

790 m

Landmark

Sheffield University

2.0 km

Church

Sheffield Cathedral

860 m

Church

Hope City Church Sheffield

620 m

Gallery

Site Gallery

1.1 km

Event hall

Cutlers' Hall

1.1 km

Gallery

Bank Street Arts

1.2 km

Landmark

The Art House

1.1 km

Landmark

The Old Queen's Head

1.2 km

Landmark

The Nichols Building; Vintage

1.2 km

Museum

Weston Park Museum

2.2 km

Park

Weston Park

2.1 km

Landmark

The National Videogame Museum

650 m

Landmark

Wyming Brook Nature Reserve

1.3 km

Botanical Garden

Sheffield Botanical Gardens

2.9 km

Landmark

River Sheaf

1.1 km

Landmark

Leadmill nightclub

1.6 km

Landmark

Turret House and Discovery Centre at Sheffield Manor Lodge

2.7 km

Nearby

Castle Market Exchange St.

Sheffields Lost Castle

470 m

Restaurants

Beteseb Restaurant

480 m

9-11 Castle Street

The Chakra Lounge

620 m

Bell House 5 Fitzalan Square

Kommune

700 m

Kommune

South Street Kitchen

680 m

19-20 South Street

Hygge Coffee shop

700 m

Halford House 14-18 Fitzalan Square

Pizza Hut

950 m

41 High Street

Fahrenheit

1.2 km

St Paul's Place

Philpotts

1.2 km

25 Campo Lane

Chinese Kitchen

1.2 km

43 George Street

Mangla

160 m

149A Spital Hill

Guest Ratings & Reviews

Real Guest Experiences & Ratings

3.5/5 based on 73 reviews

#39 of 51 hotels in Sheffield based on Tripadvisor

Jonathan

United Kingdom, April 2024

7.0/10

I needed a decent night's sleep before a football trial, but unfortunately, very little rest was had at this hotel. The room was dusty, unvacuumed, with dirty pots and dishes, and very basic for the price. It was hot with minimal ventilation and no proper heating system, just a small window to open.

Rooms

5.0

Service

7.0

The staff was polite enough, but there were limited interactions. However, they were fantastic in assisting with late checkout and storing our bags. When present, they were amazingly friendly and helpful.

Location

8.0

The location was excellent for accessing the tram line easily to get to places like Meadowhall or explore the city further. It was convenient for accessing the stadium and had a nice proximity to the canal.

Dining

6.0

The meals were fairly priced and enjoyable, but the breakfast lacked variety and was average in quality. However, there was a decent variety overall to please different preferences.

Facilities

5.0

Brian

United Kingdom, November 2023

7.0/10

My stay at the hotel was a mix of positives and negatives. The rooms, despite being a bit tired and unclean, were spacious with a lovely outlook, which was great for families. The service was top-notch, exceeding my expectations with their attentiveness and helpfulness. The location was convenient, especially for tram links and the city center, although the dining experience left much to be desired. Overall, a decent stay with a few areas needing improvement.

Rooms

7.0

The rooms were nice but a bit tired and unclean. Despite this, they were spacious, clean, and had a lovely outlook, perfect for families.

Service

9.0

The service was excellent, with staff going above and beyond to ensure our comfort and satisfaction.

Location

8.0

The location was good, offering easy access to the city center and tram links. However, some areas around the hotel could be a bit awkward to navigate, so caution is needed.

Dining

5.0

The dining experience was a letdown, with improvements needed particularly in staffing and food quality. Dietary options were available but could be better.

Facilities

6.0

The hotel offered standard facilities but nothing exceptional. With a bit of improvement, it could enhance the overall guest experience.

Spacious Rooms

Unclean Rooms

Ronald

United Kingdom, September 2023

6.0/10

The hotel has a central location, but some drawbacks like a draft from the balcony door causing discomfort during the night and long waits for the lifts. The rooms had a funny smell and lacked basic amenities, and the room service was disappointing. On the bright side, the hotel provides advice on nearby takeaways.

Rooms

5.0

The rooms had a strange smell and lacked basic amenities, but the balcony offered a nice view. Airing out the room was necessary due to the odor.

Service

6.0

The service was a bit cold and clinical, but the staff advised us on nearby takeaways. More warmth and accommodation would enhance the experience.

Location

7.0

The hotel is central but had noise issues from a function, disappointing those seeking a peaceful stay. It's within walking distance to the city center and popular facilities like Ponds Forge.

Dining

5.0

The dining experience was subpar, with issues like staff not being ready at starting hours and inconsistency in buffet offerings.

Facilities

5.0

The lack of dressing gown, bottled water, and cleanliness concerns were notable, making the facilities feel basic and not well-maintained.

Central Location

Room Odor